Family Member? Always make direct eye contact, unless it is forbidden by cultural boundaries or religions.
Reduce distractions during the conversation. Distractions could be music, people talking, or the TV.
to them carefully and verify that you understand them. Repeat what they said in the form of a #question
or ask them to repeat themselves. You probably will find it more effective to repeat their exact words than to paraphrase.
Notice non-verbal communication. Watch for clues that may indicate that they are becoming aggressive or upset.
Acknowledge their #feelings.
If you are weary of caring for them, they are probably just as weary of needing the care. Just like you need to use good listening skills, it is also beneficial to use good speaking skills when communicating. Here are tips to be more effective when communicating:
Make direct eye contact, unless forbidden by cultural boundaries or religions. This is a valuable tip if you are listening or talking. It shows the senior that you care about the conversation.
Before beginning a conversation get to their eye level. For example, if they are sitting in a chair, sit beside them.
Encourage them to use #glasses,
hearing aids, and #communication
boards when needed.
Ensure that your non-verbal signals are saying that you are paying attention and are interested in the conversation. Always, maintain an open body posture, and avoid placing your hands on your hips or crossing your arms.
Use words they will understand.
Never make promises that you cannot keep. This will frustrate the senior even more.
Prepare them in advance if you have something else to do on that day and if your time is limited.
Do not argue with them.
Give encouraging feedback when the elder is not complaining or demanding. Care blog team #grandmadaisyisms #healmyGrandmaDaisy #healingtouchcompanion